What Should I do If My Items Arrive Damaged Or Defective?Updated a year ago

We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please email us at [email protected] with the subject “Damaged Goods Return” or call us at 916-661-4480. Give us your name, order number, and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.